The Gardener Approach
Delivering an experience on your property like you have at your own home.
True North Outdoor of Kansas City takes a “Gardener Approach” to landscaping. What does that mean for our clients? Simply this:
Each property we service is overseen and managed by a SINGLE PERSON dedicated to that property. We call them “Business Unit Leaders” (Want to meet them? Scroll down.)
These individuals are the SINGLE point of contact that property manager (our client) has with our company.
Sound different? It is.
Most landscape maintenance companies operate much differently, and as the client you are forced to call your contact in sales, operations, grounds maintenance, etc. to get what you want done, and hopefully done well. This leads to a lot of calls, a lot of time wasted and no certainty that your request will be handled in a timely manner.
Not so with us.
True North Outdoor developed the “Gardener Approach” because it ensures the highest level of service to you, our customer, and the highest level of care for your property. It means we treat your property like you treat your home.
Here’s a visual illustration of the difference between how they do things and how we do things.
