About US
Michael Jones
President
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Michael D. Jones oversees sales, marketing and production. Mike has a communications degree from William Jewell College and has 23 years of experience in the snow and ice management industry.
Erik Stewart
Vice President
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Justin Waters
Controller
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Bob Scott
Operations Coordinator
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Raymond Graber
Irrigation Production Manager
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Brock Troester
Operations Manager
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Chuck Russell
Account Manager
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Chuck came to TNO highly recommended by a local Landscape Designer and Graeme Murphy. He decided to join the TNO team because he noticed we sincerely care about our team members, our clients, and about the lasting impression we leave on everyone we interact with on a daily basis. He observed that our TNO teams puts out superior work and is willing to tackle any obstacle when most companies just say that it is something they don’t do. He found our “Can Do” attitude and willingness to solve problems getting the job done very appealing. It was a work environment he wanted to be a part of as these are the key components for growth.
Aaron Biggs
Account Manager
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True North Outdoor both encourages and expects their team members to give the client outstanding customer service, while providing top-of-the-line Biocentric products and landscaping care. We are all interested in improving and maintaining our clients landscaping needs…not only in the short term, but over many years by building on what we do year to year.
Outside of work, I like to go on weekend getaways to small towns I’ve not been to before. In addition, I like to play golf now and then when weather permits. I’m a homebody much of the time…preferring a cigar on the porch while watching the traffic go by.
I’m excited about the opportunity True North provides. Seeing a property improve over time through our care is both exciting AND fulfilling.
Cody Campbell
Account Manager
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Cody joined the TNO team in 2024. He was raised on the family farm near Iowa City, IA so is a child of the soil. Growing up throwing bales of hay and unloading trucks from the age of 12 instilled a work ethic. He knows how to get the job done. He’s previously worked in the Finance and Higher Education sectors as well as being an Account Manager. He transitioned to the Landscape world 3 years ago. Cody joined TNO because… I have worked for the biggest commercial landscape company in the country where you felt like a number and the bottom line was all that mattered. True North is the perfect size company to provide amazing customer experiences and improve people’s lives. The people who work here are tight-knit and feel like family. I’m glad to have this opportunity to grow with the company and help realize its full potential. Cody has been married to wife Elizbeth since 2012.
Trae Brownell
Junior Account Manager
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Kevan Magdeleno
Operations Coordinator
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Kevan is an Operations Coordinator for TNO. Though born here in Kansas City, he is a vital cross cultural bridge in our multi-cultural, multi-national organization. He started working as a teenager at restaurants, hotels even doing construction work. Given his father and other family members are in the landscape business, it wasn’t long before he found himself on a mower digging irrigation trenches working under the hot sun. After a two year hiatus, he returned to the landscape sector this time in a Coordinator role. He is diligent, hardworking and excellent at the details. Given his bi-lingual skills he is our top trainer and translator. On a daily basis, he manages employee payroll hours, work clothing inventory and helps the Operations Manager with scheduling. In the winter, he is an Area Coordinator working with District Managers, Sub-Contractors and the TNO team to insure properties have been properly maintained. If you ask Kevan he will tell you “TNO is my family. I love working with everyone here”.
Valarie Villalobos
Operations Coordinator
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Valarie is an Operations Coordinator for TNO. Originally born in Paw Paw, Michigan, she later graduated from Gardner Edgerton High School in Kansas. She started her university training at Johnson County Community College and finished it at Columbia College in Chicago. She is absolutely the best dressed TNO employee with her degree in Fashion Merchandizing and Marketing. Valerie brings a great deal of drive and determination to our team. Whether it’s software implementation, scheduling, purchasing or any number of other tasks she is assigned, she tackles them with passion, precision, and punctuality. She is a beloved team member and the daughter of Production Manager Eddie Villalobos. When not at work at TNO she is a Social Media Content Creator. She has created an online community that amplifies women of color. Her goal is to create an avenue for women to highlight their value and ensure that they too can have the same opportunities as their peers.
Eddie Villalobos
Production Manager
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Eddie began his Landscape career in 2002 when he joined TruGreen as an Application Specialist. During his time at TruGreen, Eddie worked for now TNO Vice President Erik Stewart. It quickly became apparent to Erik that Eddie had a drive and determination for excellence in all he did. In 2022 when the need for an Application Specialist arose at TNO, Erik recruited Eddie here.
A few of the factors in his decision to join TNO were working with Erik again, the strong sense of team and comradery he witnessed here and the opportunity for job advancement.
His first year here was impressive and in 2023 he was promoted to Production Manager.
If you ask Eddie what motivates him, he will say “I love what I do and who I do it with.” The one thing he wants everyone to understand about him is that he is extremely focused on success and growth. That is true for everyone who works for him and the company overall. Eddie, thank you for your service at True North Outdoor
Pedro Magdeleno
Irrigation Technician
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Pedro is a stalwart at TNO having worked here since 2009. Born in Camargo, Chihuahua (Northern Mexico) Pedro began his work career as a delivery driver for a bottled water company. It was a grueling job but formed his hard work ethic. After coming to the US, he found a job working for the Fast-Food chain Wendy’s. Over the next 13 years he would advance through the company ranks, eventually becoming a manager. Wanting to be outside more, he made a career change and decided to try landscaping. Over time he became an expert in all things irrigation and always trusted to get the job done right. Pedro is married and the father of 8 ranging in age from 7-30. One of his sons Kevan works at True North and like his father, a great asset to the organization.
RAIN, SNOW OR SHINE
True North Outdoor has served in the harshest weather and most challenging circumstances Mother Nature can create.
We value our relationship with customers and property managers throughout the region and consistently deliver cutting edge solutions and exceptional service. We are proud to serve the largest retailers, manufacturers and corporations in the nation – rain, snow or shine.
“Bravo, Bravo, Bravo and thank you!!!”
Joe Smuckler
Let’s Start Something new
Say Hello!
Get in touch with us here to request a free property assessment or talk to us.